Your privacy matters to us. This Privacy Policy explains exactly how lodi 291 collects, uses, stores, and protects the personal information of every Filipino player on our platform.
This Privacy Policy applies to all personal information collected, processed, and stored by lodi 291 Casino in connection with the operation of the lodi 291 platform, accessible at lodi-291.org, including all associated mobile applications, games, payment services, and customer support channels.
This Policy is intended to inform you — our valued Filipino players and platform visitors — about the types of personal data we collect, the purposes for which we use it, the parties with whom we may share it, and the rights you have in relation to your personal data under Philippine law.
lodi 291 acts as the Personal Information Controller in respect of the personal data collected through the lodi 291 platform, as defined under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and lodi 291.
lodi 291 collects the following categories of personal information from users of the platform:
2.1 Identity and Registration Data
2.2 Contact Information
2.3 Financial and Payment Data
2.4 Gaming and Platform Activity Data
2.5 Technical and Device Data
lodi 291 collects personal information through the following means:
lodi 291 uses the personal information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your lodi 291 Account, including authentication and security. |
| Identity Verification | Verifying your identity and age (21+) in compliance with Philippine KYC and AML requirements. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved methods. |
| Gaming Services | Providing access to casino games, sports betting, live dealer tables, and all other lodi 291 platform features. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling patterns and administering responsible gaming tools. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct. |
| Customer Support | Responding to your inquiries, resolving disputes, and providing technical assistance. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates where you have consented to receive them. |
| Legal Compliance | Complying with applicable Philippine laws, regulations, and regulatory directives, including PAGCOR requirements. |
| Platform Improvement | Analyzing usage patterns to improve the lodi 291 platform experience for Filipino players. |
lodi 291 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
lodi 291 does not sell your personal data to third parties. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom lodi 291 shares personal data are required to handle such data in accordance with applicable Philippine data protection law and lodi 291's data processing standards.
lodi 291 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support our security and fraud prevention measures. The following types of cookies may be used:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the lodi 291 platform. For strictly necessary cookies, your consent is not required as they are essential to the provision of our services.
lodi 291 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements under Philippine law.
As a general rule, lodi 291 retains Account and transaction data for a minimum of five (5) years following the closure of your Account, in accordance with applicable AML and financial record-keeping obligations. Gaming activity data and customer support records are retained for a minimum of three (3) years.
Where personal data is no longer required for any lawful purpose, lodi 291 will securely delete or anonymize it in accordance with our internal data retention and disposal procedures. Anonymized data that can no longer be linked to an identifiable individual may be retained indefinitely for statistical and analytical purposes.
lodi 291 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:
While lodi 291 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lodi 291 will notify the National Privacy Commission (NPC) and affected users in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by lodi 291:
You have the right to be informed about how your personal data is collected and processed by lodi 291.
You may request a copy of the personal data lodi 291 holds about you at any time.
You may request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
You have the right to be indemnified for damages sustained due to inaccurate, incomplete, or unauthorized use of your personal data.
You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
To exercise any of these rights, please contact our Data Privacy Officer using the details provided in Section 15 of this Privacy Policy. lodi 291 will respond to all data subject requests within the timeframes prescribed by the Data Privacy Act of 2012.
The lodi 291 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. lodi 291 does not knowingly collect personal data from individuals under the age of 21.
If lodi 291 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete such data and close the associated Account. If you are a parent or guardian and believe that your child has registered on the lodi 291 platform, please contact our support team immediately so that we can take appropriate action.
lodi 291 employs age verification measures during the registration process to prevent underage access to the platform. These measures include the verification of government-issued identification documents confirming the user's date of birth.
lodi 291 primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to and processed by third-party service providers located outside the Philippines, including game content providers and technology infrastructure partners.
Where personal data is transferred outside the Philippines, lodi 291 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012, including contractual data protection clauses with the receiving party that provide an equivalent level of protection to that afforded under Philippine law.
By using the lodi 291 platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
The lodi 291 platform integrates third-party services including game providers, payment processors, and analytics tools. These third-party services may collect and process certain technical and usage data in accordance with their own privacy policies.
lodi 291 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the lodi 291 platform. All third-party providers engaged by lodi 291 are required to comply with applicable Philippine data protection law and lodi 291's data processing standards as a condition of their engagement.
The lodi 291 platform does not contain links to external third-party websites. All content and services accessible through the lodi 291 platform are provided directly by lodi 291 or its licensed service providers.
lodi 291 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
Where changes to this Privacy Policy are material, lodi 291 will notify registered users via email or a prominent notice on the lodi 291 platform prior to the changes taking effect. Your continued use of the lodi 291 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
We recommend that you review this Privacy Policy periodically to stay informed about how lodi 291 protects your personal data. If you have any concerns about changes to this Policy, please contact our Data Privacy Officer before continuing to use the platform.
lodi 291 has appointed a Data Privacy Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below:
Data Privacy Officer, lodi 291 Casino
Email: [email protected]
Support Email: [email protected]
Live Chat: Available 24/7 directly on the lodi 291 platform.
lodi 291 is committed to resolving all data privacy inquiries and complaints promptly and in accordance with the Data Privacy Act of 2012. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Every piece of data you send to lodi 291 — from your login credentials to your GCash payment details — is protected by SSL/TLS encryption. Your personal information travels securely and cannot be intercepted by unauthorized parties.
lodi 291 fully complies with Republic Act No. 10173, the Data Privacy Act of 2012. We have appointed a dedicated Data Privacy Officer and follow all NPC guidelines to ensure your rights as a Filipino data subject are fully respected.
lodi 291 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely to provide and improve our services, process your payments, and keep your Account secure.
As a Filipino player, you have the right to access, correct, delete, and port your personal data at any time. lodi 291 makes it straightforward to exercise these rights — just reach out to our Data Privacy Officer and we'll handle it promptly.
lodi 291 is upfront about the cookies we use and why. We only place marketing cookies with your explicit consent, and you can manage your cookie preferences at any time through your browser settings without losing access to core platform features.
In the unlikely event of a data breach affecting your personal information, lodi 291 will notify both the National Privacy Commission and affected users within the timeframes required by Philippine law. Your right to know is non-negotiable for us.
Your data is safe with us. Join thousands of Filipino players who trust lodi 291 for a secure, fair, and exciting online casino experience.